1. Introduction & Scope
Welcome to Takavid. This Privacy Policy ("Policy") describes in detail how your personal data is collected, stored, used, and protected. It applies to the Takavid.com website, mobile app, and all related services.
As a responsible gaming platform, Takavid places the highest importance on your privacy. We believe every player has the right to know where their information goes — which is why this Privacy Policy is written in plain, clear, and straightforward language.
By using our platform, you are considered to have consented to this Privacy Policy. We will notify you in advance of any changes to the policy.
Important: This Privacy Policy should be read alongside our
Terms & ConditionsRead together, the two documents will give you a full understanding of Takavid's terms of use.
2. What Information We Collect
Takavid collects your information in several ways. The details are outlined below:
Information Provided Directly:
- At registration: full name, date of birth, email address, phone number, and residential address.
- During identity verification (KYC): a copy of your National ID, passport, or birth registration certificate.
- At the time of payment: payment method details (last four digits of card number, mobile banking number).
- When contacting the Help Center: your message and a description of your issue.
Automatically Collected Data:
- IP address and device type (mobile or desktop).
- Browser type, operating system, and language settings.
- A log of time spent on the site and pages visited.
- Transaction history and betting activity records.
We never store your full card number or bank PIN. Payment information is processed directly through a secure payment gateway.
3. How We Use Your Data
Takavid uses your information solely for the following purposes:
- To create, verify, and manage your account.
- To process deposits, withdrawals, and other transactions.
- To send bonuses, promotions, and personalized offers (with your consent).
- To detect and prevent fraud, money laundering, and other irregularities.
- To meet legal and regulatory obligations.
- To provide customer support and resolve issues.
- To improve platform performance and enhance the user experience.
- To monitor responsible gaming activity and provide necessary support.
Please Note: Your data is never shared with third parties for advertising purposes. Takavid does not sell your information under any circumstances.
4. Data Sharing & Disclosure
Takavid may share your information with third parties only in limited and specific circumstances, which are:
- Payment Processors: Information required to complete a transaction is sent securely to our payment gateway.
- Identity verification services: Information may be shared with licensed verification agencies as part of the KYC process.
- Legal Authorities: Information may be disclosed where required by a court order or government directive.
- Fraud Prevention: Relevant authorities may be provided with information to assist in the investigation of suspicious activity.
All third parties are bound by confidentiality agreements with Takavid and may not use your data for any other purpose.
5. Cookies & Tracking Technologies
Takavid uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. The cookies we use include:
- Essential Cookies: Essential for login sessions and platform security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences (language, display settings).
- Analytics Cookies: Used to understand which sections of the site are most frequently visited.
- Marketing Cookies: Used to show you relevant offers. You can turn this off at any time.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.
6. Data Security Measures
Takavid uses industry-standard security technologies to protect your personal information. Our security measures include:
- 256-bit SSL/TLS encryption — applied to all data transfers.
- Firewall and intrusion detection systems.
- Regular security audits and penetration testing.
- Strict data access control policies for all staff.
- 24/7 monitoring system for detecting suspicious activity.
- Sensitive data is stored in encrypted form in our database.
However, no online system is 100% secure. We also encourage you to use a strong password and never share it with anyone to keep your account safe.
7. Your Rights
As a Takavid user, you have the following rights regarding your personal information:
- Right to Access: You can request to know what information we hold about you.
- Right to Rectification: You can request corrections to any information that is inaccurate or incomplete.
- Right to Erasure: You can request that your information be deleted, subject to certain conditions.
- Right to Restrict Processing: You may request that your data be restricted from use in certain circumstances.
- Marketing Opt-Out: You can opt out of receiving promotional communications.
- Right to lodge a complaint: If you believe your privacy has been violated, you have the right to file a complaint with us.
To exercise these rights, please contact Help Centeror contact us at privacy@takavid.com. We will respond within 30 business days.
8. Child Protection Policy
Takavid is strictly prohibited for anyone under 18. We do not collect or process data from minors. Age verification is in place at the time of registration.
If we become aware that a minor has created an account, we will immediately close that account and delete all associated data.
For Parents: If your child has accidentally created an account, please contact us
Help Centerto get in touch.
9. Policy Updates & Contact
Takavid may update this Privacy Policy as needed. In the event of any changes, we will:
- Update the "Last Updated" date at the top of the page.
- Registered users will be notified by email of any significant changes.
- Notifications may be displayed when you log in to the platform.
Continued use of the platform after any updates will be considered acceptance of the revised policy.
For any privacy-related questions or concerns, please get in touch with us: